Documentation Knowledge

Knowledge Base

Build intelligent conversational experiences powered by your own documents, websites, and data using advanced RAG technology.

What is RAG?

RAG (Retrieval-Augmented Generation) is a technique that enhances AI responses by retrieving relevant information from your knowledge base before generating answers. Instead of relying solely on the AI's training data, RAG allows your chatbot to access and reference your specific documents, policies, and proprietary information.

Your Data

Use your own documents, websites, and knowledge base content to power conversations with accurate, up-to-date information.

Intelligent Search

Advanced semantic search finds the most relevant information even when exact keywords don't match the user's question.

Grounded Responses

AI generates responses based on retrieved information, reducing hallucinations and ensuring factual accuracy.

Common Use Cases

Customer Support Documentation

Upload your help articles, FAQs, and support documentation. Your chatbot will automatically find and reference the right information to answer customer questions accurately.

Policy & Compliance

Ingest company policies, terms of service, and compliance documents. Ensure your chatbot provides accurate, policy-compliant responses every time.

Product Information

Index your product catalog, specifications, and documentation. Help customers find the right products and answer detailed technical questions.

Training & Onboarding

Create an intelligent onboarding assistant that can answer questions from training materials, employee handbooks, and internal wikis.