Simple, Predictable Pricing

Start with UniversalFlow. Add UniversalInbox seats when humans take over. Plug in SupportBuddy for AI-drafted replies.

Pick your UniversalFlow plan

The foundation. Owns your channel connections and runs your bots.

Monthly Annual (Save 17%)

Annual plans are covered by a 30-day money-back guarantee — full refund of everything you pay, less any AI you've used. The 30 days run from when your subscription started.

Free

$0

 

Try before you commit

  • 100 conversations/month (hard limit)
  • $1 AI included (1-time)*
  • 1 flow
  • 1 team member (hard limit)
  • Web Chat, Telegram
  • Community support
  • *Requires credit card

Starter

$49/month

$490/year (save $98)

For small businesses

  • 2,000 conversations/month (then $0.03)
  • $2 AI included/month
  • 5 flows
  • 3 team members (then $3/seat)
  • Web Chat, Telegram
  • Email support
Most Popular

Pro

$149/month

$1,490/year (save $298)

For growing teams

  • 10,000 conversations/month (then $0.02)
  • $5 AI included/month
  • 20 flows
  • 8 team members (then $3/seat)
  • All platforms incl. Intercom, WhatsApp
  • Priority support

Business

$399/month

$3,990/year (save $798)

For larger organizations

  • 50,000 conversations/month (then $0.01)
  • $10 AI included/month
  • Unlimited flows
  • 20 team members (then $3/seat)
  • All platforms incl. Intercom, WhatsApp
  • Dedicated support
Need Enterprise pricing? Email sales@universalchatbot.com

Pair UniversalFlow with…

Add the agent workspace, the AI copilot, or both. Both share your UniversalFlow AI allowance.

How billing works

Three things meter usage, each priced its own way.

Conversations

A conversation counts when a user reaches an Exit node or engages for over 60 seconds. Quick bounces and test sessions don't count.

Where it applies: UniversalFlow tier limits, then per-conversation overage.

Agent seats

One seat per active agent on the inbox. Add or remove anytime; you're billed for who's actually seated this period.

Where it applies: UniversalInbox per-seat fee.

AI usage

One shared allowance covers Intent Recognition, Knowledge Agents, Content Generation, inbox suggestions, and buddy drafts.

Overage: billed at cost plus a processing fee.

Ready to get started?

Join the waitlist for early access. Includes a 14-day free trial of paid features.

Have questions? View FAQs →