The platform for customer conversations. AI-native, built for teams.
Visual no-code builder for intelligent chatbots. Design conversational flows with AI-powered nodes and deploy across every channel.
Every channel, one inbox
Multi-channel agent workspace. One queue for every conversation across Webchat, Intercom, WhatsApp, and Telegram. Claim, reply, and resolve as a team.
AI-assisted replies for your team
Knowledge-grounded reply drafts for support agents. Show up inside UniversalInbox when your flow enables a buddy, or use the standalone Chrome extension for Intercom-only teams.
UniversalFlow is the foundation. It owns your channel connections and routes every conversation. UniversalInbox is where your team takes over. SupportBuddy adds AI-drafted replies when you turn it on.
Join the early access program and be the first to build on the platform.
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