Automate Conversations
With AI Chatbots

Build AI chatbots that handle conversations automatically, or give your support agents real-time AI suggestions.

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Free tier available
Setup in minutes
AI at cost + small margin

Transform Customer Conversations

Whether you want to fully automate or assist your human team, we have you covered.

Automate Customer Conversations

Build intelligent chatbots for onboarding, lead gen, FAQs, support, and more. Visual flow builder, no code required.

No-code Multi-platform AI-powered
Learn about UniversalFlow

Empower Your Support Team

Help agents respond faster with consistent quality. AI-powered suggestions appear right inside Intercom, grounded in your knowledge base.

Intercom Knowledge-grounded Autonomous mode
Learn about SupportBuddy

Powered by Your Knowledge

Upload your docs once, use them everywhere.

Knowledge Agent

Chatbots answer customer questions directly from your documentation with source citations.

RAG

Retrieve relevant context from your knowledge base to use anywhere in your flows.

SupportBuddy

Agent suggestions are grounded in your knowledge base for accurate, consistent responses.

Learn about Knowledge Base →

Get Early Access

Join the waitlist and be the first to build with UniversalChatbot.

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Questions?

UniversalFlow creates autonomous chatbots that handle customer conversations automatically—no human needed. Deploy to your website or Intercom. SupportBuddy assists your human agents by suggesting responses in real-time. The agent reviews and sends. Both use the same AI and knowledge base.
No. UniversalFlow is a visual, no-code platform—drag and drop nodes to build flows. SupportBuddy is a browser extension your agents install. Developers can extend functionality through our API if needed.
UniversalFlow deploys to Web Chat (embeddable widget) and Intercom today, with WhatsApp and Telegram coming soon. SupportBuddy works with Intercom via a Chrome extension.
Absolutely. A common setup: use UniversalFlow chatbots to handle routine questions automatically, then hand off complex issues to human agents who use SupportBuddy for AI-assisted responses.
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