Documentation Triggers

Triggers

Run automation in the background when a conversation reaches a moment in its lifecycle. A trigger has no one to talk to. It can branch on a condition, generate content, or call an API, separate from the chat flow itself.

Documentation

Overview

The lifecycle events you can hook into, which nodes a trigger may use, the draft-then-enable lifecycle, and how a trigger fires.

Building a Trigger

Add a trigger tab, choose its event, wire trigger-safe nodes, enable it, and see what happens when it fires.

Quick Start

  1. 1 In the flow editor, click + Trigger and pick a lifecycle event
  2. 2 Build a small graph from the trigger-safe nodes: Start, Condition, API Request, Content Generator
  3. 3 Flip Enable. The graph is validated, and from then on it fires whenever that event happens.
Start with Overview